Legal notice

1. Business & Entity Details

Rafirise.Store is an online e-commerce platform operating in Pakistan, offering home gadgets, personal care, baby products, kitchenware, and car accessories.

  • Trade / Brand Name: Rafirise

  • Website URL: Rafirise.Store

  • Operational Address: Ground Floor, Central Plaza, Behind Gul Plaza, Saddar, Karachi, Sindh, Pakistan

  • Primary Contact Number / WhatsApp: +92 370 6630299

  • Customer Support Email: rafirise.support@gmail.com

  • Hours of Operation: Monday to Saturday | 10:00 AM – 7:00 PM (PKT)

2. Intellectual Property Rights

All original content featured on Rafirise.Store—including website copy, product categorization, custom banners, logos, graphical assets, and user interface elements—is the exclusive intellectual property of Rafirise.

Unauthorised copying, reproduction, distribution, or commercial exploitation of any material on this website without explicit written consent is strictly prohibited and protected under applicable copyright laws of the Islamic Republic of Pakistan.

3. Product Descriptions & Disclaimers

  • Product Representations: Product photos, specs, and details are displayed as accurately as possible. Slight color or packaging variations may occur due to manufacturer updates or individual screen display settings.

  • Usage & Safety: Customers are responsible for following standard product usage guidelines and manuals. Rafirise is not liable for indirect damages, misuse, or improper handling of products after delivery.

4. Logistics & Third-Party Services

  • Fulfillment Partners: Order logistics and delivery across Pakistan are facilitated through verified third-party courier services (e.g., Trax, Leopards Courier, TCS, CallCourier).

  • Delivery Guarantees: While we strive to meet all estimated delivery schedules (2–5 working days), Rafirise is not legally liable for courier delays caused by weather conditions, transit strikes, state holidays, or incorrect delivery details provided by the customer.

5. Order Verification & Fraud Prevention

  • All Cash on Delivery (COD) transactions require direct order confirmation (via WhatsApp/SMS/Call).

  • Rafirise reserves the right to decline or cancel any order deemed suspicious, incomplete, or where delivery addresses fall outside authorized courier coverage zones in Pakistan.

  • Fraudulent order attempts or intentional non-acceptance of verified COD packages may result in customer details being flagged for future orders across our network.

6. Governing Law & Jurisdiction

This Legal Notice, along with all website policies, shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan. Any legal disputes arising out of the use of Rafirise.Store shall be subject to the exclusive jurisdiction of the competent courts in Karachi, Sindh.